Ken Grillo Vice President Showroom Sales ken@riccisales.com
Showroom sales strategy and management. Key account and showroom sales in NY and NJ. He has established unique factory programming in the retail space. Ken's early experience at Capitol Lighting was an asset as he moved through the ranks in the agency. He has created some of our largest gallery installations and has an extraordinary eye for visual merchandising.
Relocation
Steve Ricci President steve@riccisales.com
Agency management. New business development in all channels. Direct sales responsibilities in showroom, design, ED, multi-unit specification and new gallery build-outs.
Favorite Pastime: I am obsessed with golf. In the winter I am at a heated outdoor driving range until it goes to 27 degrees. You have to set some limits.
Favorite Album: Pink Floyd, Dark Side of the Moon
30 YEARS OF ILLUMINATION
Andrew Knapp Vice President Trade Sales andrew@riccisales.com
Design & Hospitality specification. His focus is leading design firms in the NYC and NJ market. With years of creating decorative lighting specifications, he enjoys creating custom fixtures either made in the USA, or offshore. He continues to work in showroom sales in the distributor he began his career in. From multi-unit to multi million dollar super luxury residential projects Andrew likes putting a twist here and there.
EARN YOUR BUSINESS
Ryan Higgins Showroom Sales ryan@riccisales.com
Showroom sales in NY NJ & CT. Ryan calls on key showrooms in our most important markets. He brings insight from his experience in the family lighting business. He has also run his own successful DJ business that adds to his business acumen. He is tenacious for his customers in the most demanding markets, solving lighting problems every day.
Jeff Izower Showroom Sales jeff@riccisales.com
Merchandising for us at the age of 16 he has worked under great visual merchandisers, while also working in several lighting retailers. With great experience, after graduating college, he decided to make this his home. Jeff manages lighting showrooms sales throughout NY and NJ.
Jessica Mason Design Representative jessica@riccisales.com
Decorative specification in hospitality, residential and light commercial. She calls on leading design firms and develops lighting solutions from commodity to custom fixtures in a wide range of price points while meeting budget and aesthetic needs. With a background in the lighting business her experience adds value to specifiers.
Susan Parmeland Quote Manager susan@riccisales.com
Every quote goes through Susan. With years of experience at the agency she knows our factories and how to find the best price to ensure budgets are met. Susan is a digital master bringing coordination of multitudinous projects on time. Customer service speed brought from years of management in UPS is engrained in her.
Joe Gallo Showroom Sales josephgallo9006@hotmail.com
Showroom sales in NY, NJ & Ct markets including several key accounts. As a showroom owner for 30 years he brings invaluable knowledge and perspective to our showrooms and our rep team. Joe is a lighting veteran with product experience like no other. Joe's favorite expression, “change or die” is wise advice in the evolving retail world.
When we opened in 1987, we started selling wooden duck lamps to lighting showrooms. Since that time we have evolved to fill lighting needs in a diverse population of channels in unique ways. We successfully expanded in the middle of the great recession into the design space. Today we can provide a highly decorative gigantic custom crystal fixtures in the hospitality market, to a builder basic fixture in the expanding residential mult-unit business. But, we are still true to our showroom core, providing POP installations, and dozens of gallery's spaces. We are passionate and driven in everything we do, because we know our destiny is linked to helping our customers succeed.
Mary Azzolina Sales Coordinator mary@riccisales.com
Our point of contact for factory sales departments she maintains our internal dealer programming. Mary also manages customer service and is a key account specialist for our largest customers. She coordinates factory visit schedules, and manages our many market travel calendars. Previous experience managing a sales department in the consumer goods industry has been an asset to the agency.
Terry Davis RGA/Credit/Parts Coordinator terryd@riccisales.com
Terry our newest member handles all aspects of customer service. Specializing in the details after the sale, she knows the ins and outs of part availability, coordination of RGA’s, including replacement orders, tracking their shipments and credits.
Teri Marcellari - Accounting teri@riccisales.com
Teri has the most important job at the agency, she makes sure everyone gets paid. Reluctant to become our bookkeeper, she is now a QuickBooks expert. Her dedication to working through the minutia of a dozen factory reports every month, on time, is extraordinary. She has coordinated showroom spiff processing for a decade and executes 100’s of submissions annually that also drives our business. Never afraid to dive in to a customer service call, Teri is a huge asset to our company.
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